flower screen or screen flash

(3) laptop computer fault

By 2010, computer products TouSuLiang rise compared to the participants occupy 29.8%. In computer products in complaining, consumer reflection question main show is: some notebook computer crashed, appear abnormal sound, high temperature fault, after repeated maintenance still can not solve the problem, Many computer LCD screen appear screen, wait for a circumstance, Partial brand computer quality problems arise after maintenance service is not seasonable, Many vendors optional interprets national 3 packets of regulations, escape corporate responsibility.

2010 August 9, consumer ms. Li reflect, she 2009 July spend 153 yuan bought some brand notebook computer, under warranty for consumers, the businessman has two computer maintenance, still cannot use normally, consumer demand, according to the country shall exchange, the businessman 3 packets of regulations don't agree. In addition, some consumers reflect, partial manufacturer often by a lack of related spare parts for causing maintenance time greatly extend, delay consumers use.

(4) kitchen small home appliance complaints is growing faster

By 2010, kitchen appliances and related equipment TouSuLiang year-on-year growth 48.7%. In the kitchen small home appliance products complaints consumers, reflect the medium. work poor, use short life, safe hidden trouble of the relative problems such as save more. In all kinds of small home appliance complaints about the quality of complaints DouJiangJi become key, some complaints manufacturers to provide products manufactured, use short life, even unsafe. Such as consumers Mr. Tzeng 2010 May purchase a brand DouJiangJi, use after a month appear quality problem, repair 5 months are not fixed. In addition, repair the difficult, the bad service, charge your problems become small home appliance product soft rib.

(5) tourist contract default problem outstanding

By 2010, tourism TouSuLiang year-on-year growth 38.5%. In the tourism in complaining, consumer reflection question are mainly concentrated in: many travel company in without consent agreement with the consumers, the unauthorized change line trip, reduce sightseeing, fee increase attractions, forcedly shopping arrangement, some guide even suspected compulsory consumption, seriously affecting the consumer's tourism feelings and harm the legitimate rights and interests of consumers. The outbound tourism service, some large shopping guide through arrange obtain does not poor earnings, but when consumers purchased product quality problems arise, they often excuse prevaricate, ignoring consumer proposed reasonable requirement. 2010 May, consumer Mr. Huang through a tour companies to travel outside the territory, the guide arrangements bought digital camcorders, jewellery, watch, articles such as shopping receipts were labeled as original items, enjoy the goods is 6 months 100% money back guarantee. However, consumer after coming home via checking purchased items are gray. The consumer and travel company has already retreated to negotiate the goods of missing.